Policy Summary:
- Refunds: Turkish Chambers does not offer refunds under any circumstances.
- Exchanges: Only permitted if the product is received damaged. Customers must provide proof of damage within 7 days.
- Customer Responsibility: The store is not responsible for errors made by the customer regarding size, color, or style selection during the checkout process.
- Support: Customers can reach out via the website contact form or email at info@turkishchambers.org
Return & Exchange Policy
At Turkish Chambers, we take great pride in the quality and craftsmanship of our products.
Each item is carefully inspected before shipment to ensure it meets our standards.
Because of our commitment to maintaining affordable prices and supporting our community initiatives, we operate under a strict No Refund policy.
Exchanges for Damaged Goods
We understand that occasionally, items may be damaged during the transit process. In these specific instances, TCCI is happy to offer an exchange for the same item. To be eligible for an exchange, you must provide photographic evidence of the damage and the original packaging within 7 days of receiving your order.
Please note that we do not offer refunds in these cases; we will only ship a replacement product to ensure you receive the quality item you originally intended to purchase.
Sizing and Color Selections
Please Note: Customers are solely responsible for selecting the correct size, color, and variant at the time of purchase. Turkish Chambers cannot be held responsible for orders placed with incorrect specifications.
We provide detailed descriptions and, where applicable, sizing charts for our products. We strongly encourage all customers to review their cart thoroughly before completing the checkout process. Once an order has been processed, we are unable to facilitate exchanges or returns based on size or color preference errors.
How to Initiate an Exchange
If your product has arrived damaged, please follow these steps to initiate an exchange:
Take clear photos of the damage and the shipping box.
Contact our support team immediately.
Provide your order number and a brief description of the issue.
Contact Us:
Email: info@turkishchambers.org
Website: www.turkishchambers.org/contact
© 2026 Turkish Chambers Commerce & Industry. All rights reserved. Policy subject to change without notice.
